FAQ
1.Can I get samples?
Sure, we would be very happy to offer samples for your closer inspection, 1-2 days for neutral sample, 7-10 days for OEM sample.
2.How can I get samples?
We usually send samples by DHL , FEDEX , UPS and TNT. If you have carrier account, it will be fine to ship with your account; ifnot,you can pay the freight charge to our PayPal, we will ship with our account. It takes about 4~6 working days to reach you,subject where you are.
3.How many colors are available
We can do custom colors as your special request. So any Pantone color is available. You just need to tell me your favorite Pantone color.
4.Is that possible to put our LOGO on the product?
Yes, just need send to us AI, PSD, CDR file is fine.
5.What's your MOQ?
500sets for blister box package.
6.Do you offer customized packaging?
Yes! All of our products can be packed as your special request.
7.Can I get a discount?
Yes, more quantity, more discount.
8.What is the harbor for shipping?
Shenzhen or Hong Kong.
9.Can we use our own shipping agent?
Yes, we can do Ex-work, FOB, CIF and DDU term.
10. What if there are problems for the product?
If there is any problem of the products after the shipping, you are free to talk to us. We try our best for help and do our action after we get the professional survey report and amount.
